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Nationwide Financial PRIVACY STATEMENT


Nationwide values you as a customer and respects your right to privacy. We recognize that you purchase our products and services because you trust that we will stand behind our promises. In turn, we pledge our commitment to treating your information responsibly. The Nationwide Financial companies listed below have established the following policies to assure you that we are committed to protecting your privacy.

How do we protect the confidentiality and security of your information?

We maintain physical, electronic and procedural safeguards to ensure your personal information is treated responsibly and in accordance with our privacy policy. We also restrict access to your personal information within our organization to those employees who need to know that information to provide products or services to you, or to conduct Nationwide business. Employees who have access to customer information may use it only for legitimate business purposes. Additionally, we safeguard customer information in accordance with applicable data security regulations.

What personal information do we collect about you?
We collect personal information about you from the following sources:

  • Information we receive from you on applications and other forms;
  • Information about your transactions with us, our affiliates, or others; and
  • Depending upon the product or services you are requesting, information we receive from consumer reporting agencies, medical providers, or others.
What categories of information do we disclose and to whom?
We may disclose the following information to entities that perform marketing and administrative services on our behalf or as required or permitted by law for legal, regulatory or other purposes:
  • Information we receive from you on applications or other forms, such as your name, address, beneficiaries, Social Security number, family member information, assets, income, and property locations and values.
  • Information about your transactions with us, our affiliates, or others, such as your account balance, policy coverage, payment history, the premium you pay, the shares you purchase, preferences, claims information, and the method of your purchase.
  • If required for the products you select, information we receive from consumer reporting agencies and other sources, such as your creditworthiness, motor vehicle and driver data, medical and employment information, loss history reports, and additional driver data.
In certain special situations, we may share some of your personal information with non-affiliated third parties, including other financial institutions and service providers that provide marketing support to them, to help them market products and services other than those from Nationwide Financial and its affiliated companies. Before sharing such information relating to you, we will give you a supplemental notice and an opportunity to opt out of this information sharing.

Is your medical information confidential?
While we sometimes must collect medical information to provide you a product or to pay a claim, we do not use or share it, internally or externally, for any purpose except the following:
  • underwriting insurance;
  • administering your policy, account, or claim;
  • as required or permitted by law; or
  • as otherwise authorized by you.
Questions?
We value our customers and want you to understand how we use the information we collect. If you have any questions about our privacy policy, please contact us toll free at :

Individual Annuities (Best of America®)/Life and Health Operations 1-866-223-0303

Nationwide® Retirement Solutions 1-877-677-3678

National Deferred Compensation 1-800-795-4457

Pension Operations 1-800-470-4889

  • You may obtain a description of Nationwide Financial's procedures that allow you to review your personal information.
  • In accordance with our procedures, we will provide you access to your personal information that we control and can reasonably retrieve, upon verification of your request.
  • You may request that we correct your personal information in our files. Please note that Nationwide Financial does not control information given to us by third parties. So, you will need to contact the third party to correct any information it gave us.
  • You may request the name and address of the consumer reporting agency from which we have obtained a report on you, if any. You may request that the consumer reporting agency provide you with a copy of the report it makes.

This privacy statement describes our privacy practices for both current and former customers. We will provide one copy of this notice to joint policy or contract holders; please share this information with everyone covered by your policy or contract. Upon your request, we will send additional copies of this statement.

Thank you for choosing Nationwide.


We look forward to building a lifetime relationship with you.

Nationwide Life Insurance Company
Nationwide Life and Annuity Insurance Company

Nationwide Retirement Solutions, Inc.

National Deferred Compensation, Inc.

Nationwide Trust Company, FSB

NFS Distributors, Inc.

Pension Associates, Inc.

Nationwide Retirement Plan Services, Inc.

Nationwide Financial Institution Distributors Agency , Inc.

Nationwide Financial Services (Bermuda), Inc.

Nationwide Retirement Solutions, Inc. of Alabama

Nationwide Retirement Solutions, Inc. of Arizona

Nationwide Retirement Solutions, Inc. of Arkansas

Nationwide Retirement Solutions, Inc. of Montana

Nationwide Retirement Solutions, Inc. of Nevada

Nationwide Retirement Solutions, Inc. of New Mexico

Nationwide Retirement Solutions, Inc. of Ohio

Nationwide Retirement Solutions, Inc. of Oklahoma

Nationwide Retirement Solutions, Inc. of So. Dakota

Nationwide Retirement Solutions, Inc. of Texas

Nationwide Retirement Solutions, Inc. of Wyoming

Nationwide Retirement Solutions, Ins. Agency, Inc.

Financial Horizons Distributors Agency of Alabama, Inc.

Financial Horizons Distributors Agency of Ohio, Inc.

Financial Horizons Distributors Agency of Oklahoma, Inc.

Financial Horizons Distributors Agency of Texas, Inc.

Nationwide Financial Institution Distributors Insurance Agency, Inc. of Mass.

Nationwide Financial Institution Distributors Insurance Agency, Inc. of New Mexico

Florida Records Administrator, Inc.    


NF-123 (5/01)   
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